If Alexa says that you don’t have any new readings, you may need to add a data source so that Sugarmate can access your CGM glucose values. To do that, follow these steps:

Add a data source

In a web browser

  1. Navigate to https://sugarmate.io and sign in if necessary

  2. Click the ≡ button in the top left corner of the window

  3. Click Settings

  4. In the Data Source section, click Add a data source and follow the steps

If you already have a data source set up and are still not getting new readings, follow the steps in this article: Not receiving new CGM readings.

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