Verify your Apple Watch Complication

The Calendar complication will only display your reading if it is placed in certain positions on your watch face (see Steps 2 & 3 on the Setup page in the Apple Watch section of the Sugarmate app). If you’re using iOS 14 and select the Calendar complication, make sure you choose the Your Schedule option. If you’re not seeing a current reading, your latest calendar event, or “No More Events”, the watch face is likely not configured properly.

The image below shows what your watch face should look like when using the Calendar complication on the Modular watch face.

Confirm your Calendar is Syncing with your Apple Watch

  1. Open the Watch app on your iOS device

  2. Tap Calendar

  3. In the CALENDARS section, tap Custom…

  4. Uncheck all of your calendars

  5. Re-check the calendar named “Sugarmate Readings” in the ICLOUD section

  6. Wait 5-10 minutes

Reset your Watch’s Sync Data

  1. Open the Watch app on your iOS device

  2. Tap General

  3. Tap Reset

  4. Tap Reset Sync Data multiple times (there’s no feedback)

  5. Wait 5-10 minutes

Restart your Apple Watch

  1. Hold down your Apple Watch’s side button (below the crown)

  2. Slide the POWER OFF circle across the screen

  3. Hold down your Apple Watch’s side button until the Apple logo appears

Unpair and Re-pair your Apple Watch

On rare occasions, your Apple Watch can get into a state that prevents it from syncing with your calendar. If you perform the below steps, you will either need to restore your watch from a backup, or re-setup your watch faces and watch apps.

  1. Open the Watch app on your phone

  2. Tap the My Watch tab at the bottom (if it isn’t selected already)

  3. Tap All Watches at the top of the screen

  4. Tap the (ℹ︎) button for the watch that is having issues

  5. Tap Unpair Apple Watch

  6. Once the watch is unpaired, go back a screen and tap Add Watch and re-pair your watch. If it is an option, restore your watch from a backup to reduce setup steps

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